Administrative & HR CoordinatorAt Shalom Institute

Posted Oct 14, 2022 Job Length Year Round


LOCATION: Remote, possibly 1-2 days/week in person in off-season; on-site at overnight camp location daily in June, July & August; occasional in person meetings in Malibu and Los Angeles area; occasional Sundays and evenings for meetings/events; an annual multi-day retreat at a location in Southern California. Seeking candidate that either live in or are willing to relocate to Southern California

JOB PURPOSE: To work closely with the Administrative Director in managing the full scope of camper and family enrollment and communications for all programs and provide administrative support for all Shalom Institute programs, especially for Camp JCA Shalom (a JCC overnight camp) and Camp Gesher (West Coast overnight camp for children from Russian-Speaking Jewish (RSJ) families).

To work closely with the COO to create and implement HR systems that assist with onboarding summer camp and year-round staff for all Shalom Institute programs.


Act as a representative of the organization and demonstrate its goals in a positive and professional manner to all. Demonstrate professionalism and accountability. Take initiative to analyze and solve problems, treat others with courtesy and respect, respond to customer needs, and maintain a high degree of ethics, integrity and confidentiality.



Serve as first point of contact for inquiries about camp and year-round programs
Guide families through the enrollment process, answering questions and providing information in a clear and helpful manner with a focus on providing excellent customer service
Process enrollments for overnight camp, day camp, year-round camps, family camps, and other year-round programs with high attention to detail
Receive and review all incoming camper forms for all camp programs and perform data entry with attention to detail, communicating with parents and following up as needed
Collect and process payments for year-round and summer programs
Communicate clearly with families and program participants via phone and email
Provide administrative support for year-round programs ,retreats and Shalom Institute events
Prepare and print necessary reports, documents, materials for overnight camp, day camp and year-round programs
Maintain camper records and files with a high level of organization and attention to detail
Must be on-site daily at summer camp location for the entire summer

Work closely with year round assistant directors on staff hiring process for summer and year-round programs
Communicate with hired seasonal staff about required forms and trainings that must be completed in order to work and be paid
Collect, review and process all staff paperwork, following up as needed
Assist in running staff background checks (including sex offender checks)
Work with bookkeeper and COO to collect all paperwork needed for staff payroll, following up as needed
Work with COO and Administrative Director to implement any additional required staff trainings or HR requirements
Stay up to date on local and statewide HR requirements

Answer phones and maintain high level of customer service and appropriate phone etiquette
Answer questions about Camp JCA Shalom and year round programs, direct calls to the appropriate staff person as needed
Create daily credit card and check deposit logs for bookkeeper
Organize and maintain office in Malibu and summer site

Assist at all Shalom Institute Special Events
Other duties may be assigned to meet organizational needs





Demonstrate professionalism and accountability
Flexible, able to meet changing work needs and demands
Able to work collaboratively
Must have a high level of interpersonal skills to handle sensitive and confidential situations as well as customer requests and complaint

Minimum of two years of college or equivalent education
At least one year experience in an administrative capacity
Experience with customer service
HR and payroll experience a plus, but not required

Working knowledge of PC computers – database, word processing and excel
Ability to handle multiple tasks efficiently and accurately
Detail oriented and well organized
Must be able to communicate clearly and compassionately with the public
Maintain confidentiality
Ability to work independently and make appropriate decisions in routine situations

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with diverse abilities to perform the essential functions.

Lifting and carrying up to 25 lbs.
Typing, writing, reading, hearing, and speaking
Use hands and fingers to operate office equipment
Prolonged sitting
Standing, walking, kneeling

How to Apply

Email resume and cover letter to

Contact Information

Camp Name

Shalom Institute

Job Title

Administrative & HR Coordinator

Camp Address

34342 Mulholland Hwy, Malibu, CA, 90265, United States