Family Experience Associate

The Family Experience Associate is responsible for year-round communications with parents in support of camp registrations and payments, ensuring responsiveness and excellent customer service. They will support all aspects of enrollment including our financial aid process, website updates, enrollment-related emails, and ensuring all camp families submit their forms on time for the summer. We are seeking an individual who can become the subject matter expert in our CampMinder system, who can create detailed reports and oversee payments with efficiency and accuracy.

Camp Seneca Lake (CSL) is a premier co-ed overnight summer camp set on 200+ acres on Seneca Lake in the beautiful Finger Lakes Region of Western New York. For over 90 summers CSL has given campers in grades 3-12 a special place to recharge, unplug, and connect to nature and friends. CSL welcomes all campers into a safe compassionate community where each child is encouraged to become their best self.

Children from all backgrounds come together to learn important life skills that will stay with them through adulthood. Campers develop independence, form lifelong friendships, and a deep connection to a tight knit community that is strong at its core. CSL is owned and operated by the Jewish Community Center of Greater Rochester, and we are an inclusive community center and camp that welcomes campers and staff of all faiths, backgrounds, and ages.

This is a full-time, year-round position based remotely or in Rochester, NY if desired. During the summer months, the Family Experience Associate will live onsite at Camp Seneca Lake (CSL) in Penn Yan, NY.