Foundation for Jewish Camp (FJC) works to grow, support, and strengthen Jewish camp across North America because Jewish camp is one of the most powerful experiences for building Jewish identity, belonging, leadership, and community.

FJC’s Access & Affordability portfolio is focused on expanding participation in Jewish camp by raising awareness for Jewish camp, reducing financial barriers, supporting camp growth, and developing scalable models that make camp accessible to more families.

The Associate, Access & Affordability Initiatives provides administrative, operational, and coordination support for FJC’s access and affordability initiatives.

Reporting to the Director, Access & Affordability Initiatives, this role supports the day-to-day administration of programs and initiatives designed to expand access to Jewish camp. The Associate helps coordinate communications, maintain program records and technology systems, support participating camps, manage data and documentation, and assist with implementation activities across a growing portfolio of affordability and access initiatives. The Associate serves as a key operational and customer support resource, helping ensure a seamless experience for families, camps and partners.

The ideal candidate is highly organized, detail-oriented, dependable, and comfortable managing multiple responsibilities simultaneously. This individual enjoys supporting complex work behind the scenes and helping ensure programs run smoothly and effectively.

POSITION RESPONSIBILITIES

• Support the day-to-day administration of access and affordability initiatives
• Maintain and organize program documentation, including procedures, training materials, participant communications, and operational resources
• Coordinate meetings, training, webinars, and other program-related activities
• Prepare agendas, meeting materials, notes, and follow-up communications
• Assist with participant communications and routine correspondence
• Track implementation milestones, follow up on outstanding tasks, and help ensure timely completion of program requirements
• Support communication and coordination with participating camps and partners
• Serve as a first-line point of contact for families participating in affordability initiatives, responding to questions, troubleshooting issues, and providing exceptional customer service
• Help families navigate program platforms, application processes, and available resources, escalating more complex issues as appropriate
• Respond to routine questions and direct inquiries to appropriate team members
• Provide technical support and training to partners as it relates to FJC custom built registration systems
• Assist with onboarding camps and supporting ongoing engagement activities
• Help ensure participating camps have timely access to information, resources, and program updates
• Maintain records related to camp participation and engagement
• Support payment processing and financial administration related to access and affordability initiatives
• Enter and maintain payment information in organizational systems and databases
• Assist with invoice tracking, payment requests, reimbursements, and related documentation
• Support reconciliation activities and maintain accurate financial records
• Coordinate with Finance to support timely processing of payments and proper documentation of transactions
• Help maintain records related to grants, awards, payments, and program expenditures
• Maintain databases, spreadsheets, and program records
• Support data collection efforts related to program participation, enrollment, affordability, and outcomes
• Assist with survey administration, data entry, and quality assurance activities
• Support Learning & Research staff in gathering, organizing, and preparing data for evaluation and reporting purposes
• Assist with research requests, data pulls, and documentation of program findings and lessons learned
• Help prepare reports, presentations, dashboards, and stakeholder materials
• Test, troubleshoot and support daily operations of program systems and technology platforms, including but not limited to the One Happy Camper® registration system
• Track user questions, system issues, and enhancement requests
• Maintain support materials, user guides, and training documentation
• Support operational workflows and process documentation
• Assist with platform implementation, user support, and ongoing system administration, including responding to user inquiries, troubleshooting issues, and helping ensure a positive user experience for families, camps, and partners
• Support communications related to access and affordability initiatives, including email communications, newsletters, presentations, and program materials
• Represent FJC’s access and affordability initiatives at camp fairs, community events, and outreach opportunities as needed
• Assist with event staffing, participant engagement, and follow-up activities to support awareness and utilization of affordability programs
• Coordinate the distribution of outreach and promotional materials and assist with fulfillment, mailings, and dissemination of program collateral and informational resources
• Assist with preparation of funder materials, presentations, reports, and stakeholder communications
• Support logistics for conferences, retreats, trainings, convenings, and other organizational events
• Contribute to a collaborative and mission-driven team culture
• Perform other duties as assigned by the Director, Access & Affordability Initiatives
• This position may be remote, hybrid, or based in FJC’s New York City office
• The Associate may travel periodically to support FJC staff retreats, conferences, training, convenings, and other organizational events
• Occasional evening and weekend work may be required

REQUIRED SKILLS / ABILITIES

• Strong organizational and administrative skills
• Exceptional attention to detail
• Adept at learning and utilizing new technology
• Strong written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Comfort working with spreadsheets, databases, and technology platforms
• Strong customer service and relationship-building skills
• Ability to work collaboratively across teams
• Proactive, dependable, and solution-oriented approach to work

CREDENTIALS & EXPERIENCE

• 2–4 years of relevant professional experience preferred
• Experience in administration, operations, education, camps, nonprofit organizations, customer service, or related fields preferred
• Experience using Microsoft Office, Salesforce, Airtable, Asana, or similar tools preferred. In depth knowledge of Excel preferred
• Bachelor’s degree preferred or equivalent combination of education and experience
• Jewish communal, educational, camp, nonprofit, or youth-serving experience preferred

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to sit, walk, stand, talk & hear for long periods of time
• This position works in an open environment with moderate noise level
• Apply To Position

Foundation for Jewish Camp (FJC) works to grow, support, and strengthen Jewish camp across North America because Jewish camp is one of the most powerful experiences for building Jewish identity, belonging, leadership, and community.

FJC’s Access & Affordability portfolio is focused on expanding participation in Jewish camp by raising awareness for Jewish camp, reducing financial barriers, supporting camp growth, and developing scalable models that make camp accessible to more families.

The Director, Access & Affordability Initiatives serves as the operational leader for this portfolio, responsible for building, implementing, and scaling initiatives that increase access to Jewish camp while generating learning that informs future growth and investment.

Reporting to the Vice President, Grantmaking & Funding, this role translates organizational strategy into operational reality. The Director is responsible for designing and managing the systems, partnerships, technology infrastructure, workflows, and implementation models necessary to launch and grow complex initiatives.

The Director will lead implementation of major multi-year access and affordability initiatives while helping establish the operational foundation for future expansion and growth. Success in this role requires exceptional cross-functional leadership, entrepreneurial thinking, systems-building, and the ability to move initiatives from concept to implementation and scale.

The Director will work closely with colleagues across Grantmaking & Funding, Learning & Research, Finance, Operations & Technology, Advancement, Programs, and Marketing & Communications, while also serving as a key partner to camps, funders, partner organizations, consultants, evaluators, technology vendors, and community stakeholders.

POSITION RESPONSIBILITIES

• Partner with the Vice President, Grantmaking & Funding to lead and advance FJC’s access and affordability initiatives
• Design, implement, and continuously improve program models, participant experiences, eligibility frameworks, and funding approaches
• Oversee the operational success and strategic evolution of One Happy Camper® and other access and affordability programs
• Incorporate stakeholder feedback, implementation learnings, and emerging needs into program design and future growth strategies
• Serve as the operational lead for access and affordability initiatives, ensuring programs are efficient, scalable, and well-coordinated
• Own program-related technology platforms and partner with Operations & Technology to enhance systems, workflows, reporting, and user experience
• Manage budgets, timelines, payments, compliance, reporting, and operational performance
• Identify opportunities to leverage technology, automation, and AI to improve effectiveness and reduce administrative burden
• Partner with Learning & Research to establish measurement frameworks and evaluate program outcomes
• Monitor participation, enrollment, retention, utilization, and other key metrics to assess impact and inform decision-making
• Analyze data and implementation experiences to identify trends, opportunities, and recommendations for improvement
• Support reporting and knowledge-sharing with leadership, funders, camps, and other stakeholders
• Build and maintain strong relationships with camps, funders, Jewish federations, consultants, evaluators, and community partners
• Support participating camps and partners in successful program implementation
• Facilitate training, collaboration, and learning opportunities across the field
• Represent FJC in conversations related to access, affordability, enrollment growth, and participant engagement
• Coordinate work across Grantmaking & Funding, Learning & Research, Operations, Advancement, Finance, and other internal stakeholders
• Ensure alignment around priorities, timelines, responsibilities, and decision-making
• Supervise and develop associate-level team members and manage external consultants and vendors
• Foster a culture of collaboration, accountability, innovation, and continuous improvement
• Successfully launch and operationalize one or more major affordability initiative(s)
• Manage and advance day-to-day operations and strategy of current incentive and affordability initiatives
• Implement a technology platform and supporting workflows
• Build strong relationships with camps, funders, and partners
• Develop operational, reporting, and evaluation systems that support continuous learning
• Create infrastructure capable of supporting future regional and national expansion
• This position may be remote, hybrid, or based in FJC’s New York City office
• The Director is expected to travel up to 20% annually to support participating camps, attend funder and partner meetings, participate in FJC staff retreats and convenings, and represent FJC at relevant conferences and field-wide gatherings
• Occasional evening and weekend work may be required

REQUIRED SKILLS / ABILITIES

• Exceptional project management and execution skills
• Demonstrated ability to build and scale complex programs, systems, or initiatives
• Strong systems-thinking and operational design capabilities
• Excellent relationship-building and stakeholder management skills
• Comfort working across multiple teams, priorities, and functions simultaneously
• Strong technology fluency and ability to partner effectively with technical teams and vendors
• Experience leveraging technology, automation, and process improvement to improve efficiency and scale
• Demonstrated curiosity about emerging technologies, automation, and AI and their practical application
• Strong analytical, problem-solving, and decision-making abilities
• Outstanding written, verbal, presentation, and facilitation skills

CREDENTIALS & EXPERIENCE

• 8–10+ years of relevant professional experience
• Experience launching, building, managing, or scaling complex initiatives
• Experience managing significant budgets and operational complexity
• Experience working with philanthropic partners, foundations, or funders preferred
• Experience leading technology implementations, operational platforms, digital products, or workflow transformation initiatives strongly preferred
• Experience supervising staff and managing consultants or vendors
• Bachelor’s degree required; advanced degree preferred
• Jewish communal, educational, nonprofit, youth-serving, or camp experience preferred

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to sit, walk, stand, talk & hear for long periods of time
• This position works in an open environment with moderate noise level
• Apply To Position