OHC Admin Resources

User Manual for OHC Community Partner Admins
New to OHC, need a refresher, or have a new staff member you want to learn the system? Our User Guide will provide you with everything you need.

Admin Training-Power Point Presentation
If you’re finding the manual a little bit too complex, this Power Point will guide you through it.

Full Data Extract – Step by Step Guide
Looking for data on who your One Happy Campers are? Extract all your data in an easy to read spread sheet using our step-by-step guide.

New Application – Step by Step Guide
What do you do when a new OHC application comes in? This guide will walk you through the process.

After a Camp Confirms Enrollment – Step by Step Guide
That camp has confirmed that your OHC recipient has enrolled, now what? Use our step-by-step guide for your next steps.

Updating to Payment in Process – Step by Step Guide
Looking for information on how to process your payments? Use our step-by-step guide.

Confirming Attendance at Camp – Step by Step Guide
The summer has begun, but how do you confirm your OHC recipient is at camp? Check out our comprehensive guide. 

Cancelling Campers Applications – Step by Step Guide

Due to COVID-19, many camps have cancelled their in-person programs for the 2020 season. Use this step-by-step guide to cancel the applications of those OHC grant recipients from your community to whom this applies. 

Template Email Language to families – child’s camp cancelled for 2020 (COVID-19)

Use this template language to contact families whose campers are enrolled in a camp that has cancelled all in-person camp programming for summer 2020, due to COVID-19.

Updating a Camper’s Application with New Information – Step by Step Guide

This guide will instruct on how to update information on a camper’s OHC application (i.e. session dates; camp name etc.) prior to completing the payment process. 

 

Questions? Contact Us!