Capital Camps & Retreat Center (CCRC), a non-profit Jewish camping and retreat organization, is seeking a full-time family and community engagement manager to join the team. This is a hybrid position from September – May in North Bethesda, from June – August the manager will reside at camp.

Agency Overview
CCRC provides enriching, summer overnight camp and year-round retreat services to children, families, and organizations primarily from the Washington D.C., Maryland and Virginia areas. The agency’s office is located in Rockville, MD, and the camp and retreat center is located in Waynesboro, PA. Founded in 1987, Capital Camps has enjoyed steady growth and is now close to capacity each summer with children ages 7 to 17 on an expansive renovated campus in the Catoctin Mountains. The Retreat Center, which hosts approximately 100 groups each year, is a center of learning and rejuvenation for adults, families, and organizations.

CCRC is affiliated with the Jewish Federation of Greater Washington, The Associated: Jewish Federation of Baltimore, JCCA (Jewish Community Center Association), ACA (American Camp Association), FJC (The Foundation for Jewish Camp), and JCamp 180 (a program of the Harold Grinspoon Foundation).

For more information about the camp, go to capitalcamps.org, and capitalretreat.org for information about the retreat center.

Responsibilities
Overall:
• Support all camp programs, initiatives, and efforts. Build and strengthen partnerships with internal and external stakeholders leading to the creation and execution of new year-round programs and engagement opportunities. Mobilize campers, families, and staff from various and diverse backgrounds and identities, towards other Capital Camps & Retreat Center experiences and offerings.
• Manage and execute the recruitment and retention of campers for summer and academic year programs.
• Plan, organize, promote and provide onsite and online tours of the camp during the summer and academic year.
• Engage with community partners (day schools, congregations, JCCs, youth-serving organizations, etc.) to strengthen connections and pipeline toward future camper registration.
• Develop and implement marketing strategies tailored to recruiting a variety of different ages and demographics of prospective campers and families.

Planning Season (academic year):
• Create and activate a recruitment and retention strategic plan with focus on families residing in Maryland, DC, and Virginia.
• Enhance engagement in Baltimore, central and southern VA, Philadelphia, NJ, and NY to further camper recruitment and registration.
• Support the creation, planning and implementation of summer and year-round programs, including camper and staff reunions, localized reunions, Family Camp Retreats, and more.
• Play an active role in the recruitment and retention of seasonal staff members.
• Participate and identify volunteers to represent CCRC at community camp fairs and events.
• Coordinate and facilitate congregational and youth-serving organization visits and home visits/parlor meetings to boost Capital Camps profile in the community and connect to prospective families.
• Serve as lead for camp@school days with local partner day schools, opportunities to showcase CCRC staff, camp-style programming and curriculum in the community schools.
• Identify and empower family ambassadors to support the recruitment and retention of campers and families to participate in Capital Camps programming and summer experience.
• Analyze recruitment and retention date for presentation to CCRC Camp Committee and Board of Director meetings to further drive recruitment and retention efforts through lay leader engagement.
• Partner with colleagues on designated projects. Play an active, visible role on the regional and national camping scene. This includes participation in professional development opportunities.
• Facilitate and order year-round and summer swag, recruitment fair giveaways, retention items, milestone gear, summer t-shirts, and counselor recognition items, in coordination with the CCRC brand.
• Coordinate with Communications & Marketing Associate to manage online presence including social media, websites, blog posts for prospective camp family awareness.
• Work closely with the Communications & Marketing Associate to develop content for monthly newsletters for camp families.
• In preparation for camp season, manage pre-camp communications with families.
• Facilitate connections between new campers and families with returning families.
• Organize and lead new camper orientations in the late spring in preparation for the summer.
• Support team members in email communications ensuring that data and lists are updated through CampMinder, and any future CRMs.

Summer Season:
• Create and execute summer “Taste of Camp” or similar themed program opportunities for prospective camp families.
• Plan, organize, promote and manage Community Partner Days, summer visits for local congregations, day schools, and youth serving organizations to connect with the camper and staff community at CCRC.
• Manage logistics, communications and programming for visiting groups from local JCC day camps, and long-stays from our Israeli partner agencies – CampUSA and Friends of the IDF’s Legacy Camp programs – during the summer sessions.
• Effectively and efficiently respond to and support campers, families, and various program participants prioritizing program satisfaction and retention. As needed, support individual families with special circumstances and accommodations.
• Serve as the summer communications director to plan and implement a strategy for communicating with current and prospective camp families. Train, supervise, and evaluate seasonal communications team, including photographers.
• Manage and execute arrival and departure days with the support of the Camp Director and COO for each session, including 1, 2, 3 and 4 week sessions.

OUR MISSION
Our School, founded on Jewish values, is about who our children can become and how they can help others become who they might be. Because the world our children will create tomorrow is born in the School we build today, our mission is to educate our children so they can surpass us.

POSITION OVERVIEW
Milken Community School will launch an expanded summer program in summer 2025. Milken is seeking an experienced, dynamic leader to shape, recruit for, and implement Milken’s summer camps, athletics, and activities. Beginning in summer of 2024, the Summer Program Director will work with the External Relations team and related academic departments to shape/design the program, which will begin recruiting staff and participants in the Fall/Winter 2024.

The Summer Program Director oversees most aspects of the Milken summer program, with the goal of serving elementary to high school aged children. This position plays a crucial role in providing existing families with engaging summer activities and attracting new families through enriching experiences. The ideal candidate will possess strong organizational, leadership and communication skills, as well as a passion for creating engaging enrichment experiences to inspire students’ curiosity and creativity and weaving in meaningful Jewish experiences and culture.

This is a full-time position reporting to the Director of Communications & Associate Director of External Relations.

RESPONSIBILITIES
Program Development and Leadership

Develop and implement a diverse and comprehensive summer program curriculum aligned with the school's mission and values.
Coordinate with faculty and staff to identify and integrate engaging enrichment activities and experiences into the program.

Staff Management

Recruit, hire, train, and supervise faculty and any support staff.
Provide ongoing support, guidance and professional development opportunities to ensure staff effectiveness and program success.

Policies and Procedures Development

Develop and implement policies, procedures and guidelines to ensure the smooth operation of the summer program.
Establish clear expectations and protocols for staff and participants to maintain a safe and positive environment.

Financial Management

Develop and manage the program budget, including revenue projections, expense monitoring and financial reporting.

Program Outreach and Representation

Serve as the face of the Milken summer program, the primary liaison and spokesperson for the summer program, representing it at community events, parent gatherings and Milken events.
Conduct outreach activities to attract new families and promote enrollment.

Marketing and Promotion

Partner with Communications to develop marketing strategies and materials to effectively promote the summer program to existing and prospective families.
Utilize various channels, including social media, online advertising, Milken website, print, collateral, email and camp fairs to maximize program visibility and reach.
Engage with the broader community to enhance program awareness and collaboration with local organizations and businesses.

Parent Engagement/Customer Service

Foster positive relationships with enrolled families through proactive and responsive communication, providing regular updates, reminders and opportunities for feedback.
Offer personalized customer service and support to address inquiries, resolve issues and ensure a positive experience for families throughout the enrollment process and duration of the program.
Seek opportunities to involve parents and community members in activities and events, fostering a sense of ownership and investment in the program's success while also enriching the overall experience for participants.

Daily Operations Management

Oversee day-to-day operations of the summer program, including scheduling, logistics, and facility management.
Address any issues or concerns that arise promptly and effectively to ensure a smooth and successful program experience.
Serve as the primary point of contact for staff, participants and families regarding program-related inquiries, concerns and feedback, demonstrating professionalism, empathy and responsiveness in all interactions.

Program Evaluation

Collect feedback from participants, families, and staff to assess program effectiveness and identify areas for improvement.
Analyze data and insights to evaluate program outcomes and impact, making recommendations for future enhancements and adjustments.

Responsibilities:

Financial Management:
– Lead financial planning, budgeting, expenditure tracking, reporting processes, and monitoring of cash flow.
– Work with bookkeeper and staff to ensure:
~ Tax filings and audits are accurate.
~ Timely collection of Accounts Receivable.
~ Accuracy and timely payment of Accounts Payable.
Collaborate with the Finance Committee and Development Director to establish fundraising needs and goals.

Support to Program Directors:
– Provide financial and logistical support to the Camp Director, Retreat Center Director, and Year-Round programming staff.
– Work with Camp Director, Retreat Center Director, and Year-Round programming staff in developing budgets that foster successful programming.
– Serve as the interim Retreat Center Director
– Attend a minimum of two retreats per year to assist with on-site management.

Vendor Relationships:
– Establish and maintain relationships with vendors, ensuring the selection of appropriate vendors for office and operations management.
– Collect W-9 forms from vendors and ensure accurate invoicing and payment processes.

Operations and H/R:
– Maintain efficient office operations, overseeing supplies, infrastructure, and vendor relationships.
– Manage the insurance policies of the organization to assure that they provide comprehensive coverage and risk management.
– Manage HR processes including:
~ Recruitment, hiring, and onboarding.
~ Payroll and collection of organization time sheets.
~ Employee benefits.
~ Filing of workers' compensation claims
~ Ensuring employees have organization email access.

Organizational Relationships:
– Forge strong relationships with organization leadership including the Executive Director, program directors, and board members.
– Collaborate with external partners, vendors, and service providers to support organizational objectives.

Note: This job description encompasses the primary responsibilities and qualifications for the Business Manager position at Bnei Akiva of Los Angeles. Flexibility and adaptability are essential as additional duties may be assigned to support organizational needs.

Enjoy having fun with children, teens, and adults? Join the J Kids and J Camp team! The J Kids Coordinator and Assistant Camp Director oversees afterschool programs, enrichment classes, and Parents Night Out programs, and works closely with the Camp Director to run Summer J Camp and School's Out Camps at the Stroum Jewish Community Center (SJCC). The J Kids Coordinator and Assistant Camp Director splits their time between administrative duties and hands-on work with program participants and staff.

Essential Duties and Responsibilities:
-Oversee the Kidstown afterschool program, including managing registration, creating quality programs, and maintaining an organized space.
-Develop, and sometimes run, engaging enrichment class offerings for early childhood school and elementary school children.
-Plan and coordinate monthly Parents Nights Out programs.
-Share School’s Out Camp duties to provide fun childcare during school breaks.
-Share Summer J Camp preparation duties during the school year, including creating schedules, planning field trips and other activities, and developing staff training materials.
-Manage the day-to-day of J Camp during the summer. Work in an ever-changing environment to ensure smooth operations.
-Develop J Kids budget and use as a basis for planning.
-Coordinate with the SJCC Registrar to manage billing for all J Kids & J Camp programs.
-Act as a good ambassador of the SJCC at programs around the Puget Sound.
-Engage with program participants, staff, families, donors, vendors, and other relevant parties.
-Provide ruach (spirit) and energy to the J Kids & J Camp environment and serve as a positive role model.
-Prioritize physical health, mental health and well-being, and safety. Meet all standards for compliance.
-Collaborate with SJCC’s cross-functional teams, including but not limited to marketing, facilities, development, finance, and human resources.
-Perform work on weekends and evenings as needed to meet applicable deadlines or scheduling needs.
-Other duties as assigned.

Supervisory Responsibilities:
This position supervises a large number of staff members for Kidstown, Enrichment Classes, Parents Night Out, School’s Out Camp, and Summer Camp. With support from management, responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and guiding work; appraising performance; rewarding and disciplining employees through coaching; addressing complaints; and resolving problems.