Day Camp Satisfaction Insights
Uncover what makes your camp thrive: Day Camper & Staff Satisfaction Surveys
The Day Camper Satisfaction Insights Surveys provide a look at what family and staff really think of everything—from programming to safety, and food to facilities. Our Day Camper Satisfaction Insight (DCSI) and Day Camp Staff Satisfaction Insight (DCSSI) surveys go beyond basic feedback—these in-depth professionally designed research tool helps camps pinpoint strengths and growth opportunities according to respondents’ feedback.
Actionable insights to elevate your camp:
- Identify strengths: Celebrate what makes your camp special and unique.
- Pinpoint areas for growth: Address camper and staff concerns proactively.
- Industry benchmarks: See your camp results in relation to the aggregate of included day camps in North America.
SI Special Features:
- Write up to three fully customizable questions for each survey.
- Collect the email addresses of family and staff who have filled out the survey so you may do targeted outreach and/or an incentive program. Email addresses will be kept separate from survey answers.
- Administer a 3 question mid-summer pulse survey for staff, at no additional cost.
- Learn from other camps or share your best practices in the fall as part of the SI Strengths Based Webinar series.
Powered by Expertise:
Foundation for Jewish Camp (FJC) designs and administers both DCSI and DCSSI to provide you with timely customer service. FJC subsidizes the cost to run the professional surveys.
If your camp is participating in an FJC program or receiving grant funding from us, you may be required to participate. Check the chart below.
| Program/Grant | DCSI Required? | DCSSI Required? |
|---|---|---|
| Character Ambassador Stipend Program | Encouraged | Yes |
| Day Camp Midwest Spark Grants | Yes | Encouraged |
| Disabilities: Coaching & Scholarship | Yes | Yes |
| Gottesman Capital Expansion Grants | Yes | Yes |
| FJC Scholarship Grants | Yes | Encouraged |
| Russian Speaking Jews Initiative | Yes | Encouraged |
| Scaling Impact | Yes | Yes |
| Teaching Israel at Camp | Yes | Yes |
| Yashar | Yes | Yes |
| Yedid Nefesh | Encouraged | Encouraged |
| Yitro | Yes | Yes |
Cost of Participation
| DCSI/DCSSI Instrument | Cost |
|---|---|
| DCSI Base Fee | $400 |
| DCSSI Base Fee | $400 |
| Survey Combo (DCSI + DCSSI) *Utilize both surveys for the clearest view of your camp’s opportunities for growth, all at a reduced price. | $800 |
Come to our Day Camp SI Registration Power Hour for a real-time SI support session where you can get all your questions about the SI’s answered and even register while you’re on the call!
Satisfaction Insight Survey FAQs
What kinds of questions will the surveys ask families and staff to answer?
The DCSI will ask families to provide their reflections and satisfaction ratings with:
- The overall experience
- Camp programming & facilities
- The social emotional environment at camp
- Camp policies and communication
- Impacts of camp
- Camp leadership and staff
- Jewish life
- Demographics
- Open ended questions to gather testimonials and feedback
The DCSSI measures and provides insights regarding:
- Overall satisfaction and likelihood of returning
- Impacts of camp
- Work environment
- Direct supervision & camp leadership
- The social emotional environment at camp
- Quality of training and professional development
- Jewish experience
- Demographics
- Open ended questions to gather testimonials and feedback
When Should I Send My Surveys Out?
DCSI
Send the DCSI survey to families whenever their time at camp is over. If a family is only enrolled in camp for session 1, send it to them at the end of session 1. If a family is attending sessions 1, 5, and 8, send it to them after session 8. Send out one survey per family, not per camper.
DCSSI Pulse
Send the pulse survey to staff at the midpoint of the summer. If you do staff performance evaluations, we suggest sending this out before you do those to show staff that camp is interested in their feedback.
DCSSI
Send the DCSSI out to staff at the end of the summer. We suggest scheduling time to do it while staff are still physically at camp and provide a snack or treat. If there is not time to administer it at camp, send it right after counselors leave with a message of gratitude for their hard work and a promise to use their feedback to make next summer even better.
What are the best practices for a good response rate?
- DCSI – Talk up the surveys! Tell parents at pick up and drop off that they should expect the survey in their inbox in a couple of days and that you really appreciate them taking the time to fill it out.
- DCSSI – Offer an incentive like a gift card or raffle off some swag.
What are the dashboards? What do they include?
The data dashboards display your camp’s data in real time throughout the summer as you receive feedback. You will be able to see key respondent demographics including gender, grade, and number of summers spent at camp. The results of your custom questions will appear on the dashboard as well.